- #Skype for business lync download pc how to#
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HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Lyncįor Skype for Business 2016, pull content from the following registry subkey: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Communicatorįor Lync 2013, pull content from the following registry subkey:
#Skype for business lync download pc windows#
If the Turn on logging in Communicator or Turn on Windows Event Logging option is unavailable, obtain a dump file of the following registry settings:įor Office Communicator and Lync 2010, pull content from the following registry subkey: Use the following format to name the file:įor example, you can name the file 071413_ John.zip. Start Windows Task Manager, and then make sure that the client is no longer running.Ĭopy the newly created log files that begin with Communicator or Lync to another folder.Ĭompress the log files into a single file.
Restart the Office Communicator, Lync, or Skype for Business Client. %userprofile% is a windows wildcard string that you can enter from any Windows Explorer window or from the Run line on the Start menu.ĭelete or move any file that begins with Communicator or Lync. Start Windows Task Manager, and then make sure that the Communicator.exe process is no longer running.įor Office Communicator or Lync 2010, navigate to the following location: %userprofile%\tracingįor Lync 2013 (Skype for Business), navigate to the following location: %userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\Tracingįor Skype for Business 2016, navigate to the following location: %userprofile%\AppData\Local\Microsoft\Office\16.0\Lync\Tracing
#Skype for business lync download pc full#
In Skype for Business 2016, click Tools, click Options (or click the Options icon), click General, and then select Full in the Logging in Skype for Business drop-down list.Įxit the Office Communicator, Lync, or Skype for Business Client.In Lync 2013 (Skype for Business), click Tools, click Options, click General, and then select Full in the Logging in Lync drop-down list.In Lync 2010, click Tools, click Options, click General, and then select the Turn on logging in Lync check box.In Communicator 2007 R2, click Tools, click Options, click General, and then select the Turn on logging in Communicator check box.To do this, use one of the following methods, as appropriate for your situation: To create and collect log files from Office Communicator, Lync 2010, Lync 2013 (Skype for Business), or Skype for Business 2016, follow these steps:
#Skype for business lync download pc how to#
For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows. Then, you can restore the registry if a problem occurs. For added protection, back up the registry before you modify it. Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. This section, method, or task contains steps that tell you how to modify the registry.
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